Billing
Why am I receiving more than one bill for the same date of surgery?
There are multiple separate charges associated with your surgery. You
MAY receive charges/statements from any or all of the following companies.
- Star Surgery Center – Facility Services
- Anesthesia Services of America – Anesthesia Services
- Your surgeon’s office – Performing your surgery
- Outside laboratory provider – Diagnostic Testing or examination of specimens, if removed
What type of credit cards do you accept?
All major credit cards are accepted including VISA, Mastercard, Discover and American Express
Receiving first bill.
You will receive a bill for any remaining balance after your insurance has made payment on your claim. Your insurance company guides the timing of the processing of your claim and payment to the center.
Does the center charge interest?
No
How much should I expect to pay before the surgery?
Our Business Office will verify your benefits prior to surgery and submit insurance claims on your behalf. A Business Office representative will contact you prior to your date of surgery to discuss your estimate for your planned surgery. Any unmet deductible amounts in addition to co-pays and/or insurance co-insurance amounts must be paid before your date of surgery. Remaining balances due after insurance payments must be paid in full within sixty (60) days.
What is your policy regarding Elective and Cosmetic Surgery Procedure and Self-Pay Policy?
Self-pay patients for elective, cosmetic and non-insured surgical procedures must be paid 100% of the total estimated facility and anesthesia charges on or before the date of surgery. If the payment is made on the date of surgery, payment must be made by cash or credit card that is verified.
IMPORTANT FOR YOU TO VERIFY BEFORE YOUR DATE OF SURGERY:
It is strongly encouraged for you to personally contact your insurance company about your upcoming surgery. It is necessary that YOU, as the insurance subscriber, confirm that all prior-authorization information necessary to your specific policy is completed prior to your date of surgery. You may be penalized by your insurance company if you do not follow your policy guidelines and requirements.